Season 1, Episode 8.

This week Emmeline catches up with the immensely knowledgeable Sarah Bird, General Manager of the National Business Crime Solution (NBCS). Sarah tells us about the work that the non-profit organisation does to gather intelligence on serious and networked acquisitive criminals, including the high profile case of Nina Tiara who made £500k through refund frauds.

Season 1, Episode 7.

Emmeline talks to Jamie Barnes, Operations Manager at Fresh Start Future Enterprises. After a troubled childhood, Jamie was a prolific offender who was in and out of custody for 12 years. He admits to stealing ‘consistently throughout the day’ to fund his £500 a day drug habit. Jamie outlines how theft is a gateway crime and explains the stolen goods market, amongst lots of other fascinating insights. Jamie now works to support people coming out of prison to transition into a crime-free and productive life. You can find out more about Fresh Start Future Enterprises at www.fsfe.co.uk.

Season 1, Episode 6.

Professor Adrian Beck on Rising Theft, Retail Loss, and the Future of SCO

In this episode, Emmeline talks to retail crime guru, Professor Adrian Beck, who has over 30 years experience researching and consulting on retail crime, security and loss. In a week that has seen one British supermarket announce it’s giving up on self-service machines (“rather than artificial intelligence, we’re going for actual intelligence”) and the Chairman of Marks and Spencer stating that the middle classes are increasingly stealing when using SCO, Emmeline and Adrian discuss the effectiveness, efficiency and losses associated with self-service across the industry.

Season 1, Episode 5.

As part of Respect for Shopworkers Week, Emmeline spoke to employees working in grocery stores across the UK.
They speak frankly about the challenges and impact of prolific shoplifters, violence and abuse that is sadly a reality for many shop staff, particularly those working in city-centre locations. The interviewees bring to life the shoplifting ‘epidemic’, and highlight issues relating to criminal exploitation, the brazen market for stolen goods and, of course, the police response.

Season 1, Episode 4.

In Episode 4, Emmeline is talking with retail crime expert Lisa LaBruno, RILA’s Senior Executive Vice President of Retail Operations about a new programme called Vibrant Communities. Lisa also discusses Buy Safe America and the Inform Act – so much to learn from a fountain of USA retail crime knowledge!

Season 1, Episode 3.

In this incredibly powerful episode, Emmeline is in conversation with two prolific shop thieves. They talk candidly about their lives and experiences, including their pathways into crime, what they would steal, who they sell on to, experiences of prison and the criminal justice system, as well as their ongoing journey towards rehabilitation.

Season 1, Episode 2.

Tackling Organised Retail Crime

Phil Thomson CEO and Founder of Auror and Katy Bourne the Police and Crime Commissioner for Sussex join Emmeline in discussing how they are they are working towards winning the battle against organised criminals.

Season 1, Episode 1.

Real-World Perspectives from the Retail Frontline

Emmeline Taylor is in conversation with Patrick Holdaway, Gus Downing and Corin Dennison discussing the various understandings and experiences of what organised retail crime looks and feels like in our retail stores.