In this episode of Retail Crime Uncovered we travel Down Under to explore the developments shaping retail security in Australia and New Zealand.

Reporting on a series of industry events in the two countries, Emmeline picks out some key highlights and not to miss moments. First up, Carolynne Ball, who has been at the forefront of pioneering trials of Live Facial Recognition in retail, joins Emmeline to discuss the practicalities of deployment, the impact on stores, and the regulatory scrutiny from the Privacy Commissioner.

Scott Harris discusses the rise in critical incidents and the troubling escalation in the use of weapons against retail staff – a sobering reminder of the risks faced on the shopfloor.

Next, Emmeline sits down with David Haylings, who makes a compelling case for why brand owners must be included in loss prevention strategies. His experience shows that collaboration can deliver big wins for on-shelf availability.

Our trusty news correspondent Sinead Garvan offers her sharp-eyed take on developments across the sector, this time turning the spotlight on Iceland’s new initiative that’s causing a stir in the UK retail landscape.