In this episode of Retail Crime Uncovered, Emmeline catches up with John Yates QPM, Director of Security for Scentre Group (owner of Westfield), Australia and New Zealand. In a former career spanning 30 years John held one of the top spots in the Metropolitan Police, the largest police force in Europe. He is the recipient of many awards, including the Queen’s Police Medal for his role in coordinating the UK police response to the 2004 Indian Ocean Earthquake. Most recently he has been involved in the response to another devastating incident. On 13th April a man armed with a knife entered Westfield Bondi Junction in Sydney, Australia and fatally stabbed six people and injured several others. Emmeline and John talk about how a community and business have joined together to reflect and rebuild following such a tragic incident and what it means more broadly for security in Australia and New Zealand.